What we do

Since 2009, Engage Business Media (ebm.uk) has helped a global community of over 120,000 leaders in Customer Experience, Human Resources, Marketing, and Sales devise and implement winning strategies that appeal to the emotions, needs and desires of their consumers.

Evaluating the complete digital and physical Human Experience a customer has with a brand highlights what more can be done to turn weaknesses into strengths, make existing strengths even stronger and jump on business and engagement opportunities. Our hugely successful and industry leading face-to-face, virtual and hybrid live events include established conferences now running for more than a decade, spanning from one to four days each and attracting up to 2,000 senior industry professionals. We put customers and employees at the heart of everything we do as we continue to develop the industry-leading events and media that ensure we stay at the forefront of our markets.

"Content builds relationships. Relationships are built on trust. Trust drives revenue"



Our online digital audiences are growing at a rapid rate, our websites each generate in excess of 1,000,000 page impressions per month, attracting substantial traffic and unique visitors per month to our individual community websites, making them indispensable resources of information for their respective industries.

Industry recognised digital opportunities include weekly Webinars, Virtual Roundtables providing intimate groups of engaged professionals, TV Studio based virtual events, industry research using our market-leading first-party data and various online advertising and whitepaper opportunities.


Commercial opportunities include speaker sponsor packages providing prime presentation slots in a seminar stream of your choice, representation on panel debates, sponsored roundtable focus group, sponsoring a category at an annual industry awards and more. In addition to an extensive roster of live events is a portfolio of digital media including streamed studio based virtual events, webinars, podcasts, research, and more, providing a substantial reach and GDPR compliant lead generation.

  • Summits
  • Awards
  • Conferences
  • Webinars


FOCC 2021


Our events have welcomed over 2,000 speakers, these hugely successful, industry-recognised events, include Conferences, Director Forums, top-level Roundtable Focus Group Workshops, the must-attend annual Customer Engagement Summit, now in its ninth year, and the annual International Engage Awards.

Quite often we secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end-user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us. We pride ourselves on showcasing thought-provoking implementable ‘how-to’ success-driven content, helping these industry leaders overcome challenges and helping to further educate them with examples of excellence and best practice.



If you want to enquire about any of our events or require further information please don’t hesitate to get in touch. We also welcome feedback, let us know if we have helped or alternatively we need to put something right !