World Class Conferences
& Business Media

29,367

Delegates


2,471

Speaker


1,306

Sponsors


16,280

Meetings



OUR BRANDS

Organisations must align with their customers' preferred channels - a fundamental principle of effective Customer and Employee Engagement. 

Taking a comprehensive approach to understanding both internal and external customers while delivering consistent service across offline, online, social, and mobile channels transforms abstract data points into meaningful relationships. When brands create authentic, personalised connections, they foster sustained engagement and loyalty.

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Our Mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, and deliver a consistent and appropriate service across all channels, offline, online, social and mobile, building a deeper level of engagement

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There is an irrefutable body of evidence which proves that organisations with engaged employees have more engaged customers and as a result gain long term competitive advantage. The cultural and commercial benefits of organisations taking an holistic view of their employee engagement strategies are proven.

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Organisations prioritising engagement create positive experiences, building brand loyalty and achieving long term success. A holistic approach recognises that customer interactions, employee satisfaction, sales processes, and marketing efforts collectively contribute to the overall experience.

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WHAT WE DO
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Attend

Our case study driven conferences have a laser focus on providing success led, implementable  case study content

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Sponsor

Opportunities include prime speaking packages, turnkey expo solutions, lead generation, executive meetings and more

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Speak

Presentations from world class brands, Amazon, Google, John Lewis, Mercedes, Netflix, Sky, Virgin, to name a few.

HOW WE DO IT

Live Events

Over the past decade we have organised an extensive series of hugely successful and industry leading face to face live events including our flagship must attend annual Customer and Employee Engagement Summits.


Industry Awards

The Engage Awards continue to shine a light on organisational excellence and recognise individuals who have accomplished significant achievements within the fast evolving customer and employee engagement market.


Digital Media

Our dynamic industry recognised websites publish newsletter alerts, studio based webinars, podcasts, research, surveys and more – collectively reaching hundreds of thousands of professionals each month.


Marketing Solutions

We are constantly driven to connect industry professionals and create conversations with new prospects, our market-leading first-party data provides access to high quality audiences and effective lead generations solutions.

WHO WE DO IT FOR

Our events and media are demonstrable platforms for thought leadership, business development, lead generation, and brand awareness. 

Our reputation and consistently reliable results over the last decade have helped forge strong ongoing relationships with some of the world’s largest and most recognised brands and we are delighted to work with them.

The experience of our highly-engaged, senior end-user audiences is of paramount importance to us and we are extremely proud of the trust they put in us to help to further educate them with examples of excellence and best practice.

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Contact us

If you want to enquire about any of our events or require further information please don’t hesitate to get in touch.