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OUR MANTRA

Organisations need to be where their customers are and cut across their own internal silos.

The critical role played by customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe. Increased competition and advances in technology have reduced barriers to entry and motivated firms to adopt new strategies to build a deeper level of engagement with their customers. This isn’t just an improvement, it’s a game changer and a leap into a customer centric future.

Engaged customers aren’t just satisfied, they’re supercharged, according to Gallup, delivering a jaw-dropping 23% boost in wallet share, profits, revenue, and relationship growth.

"Engage Customer provides its community of over 102,000 leaders in Customer Engagement, Marketing and Sales with a series of hugely successful live and digital events"

SPONSORSHIP


Opportunities primed for unparalleled networking and offering a choice of turnkey exhibition solutions and branding options, a launchpad for thought leadership and business development.


Prime speaker sponsor presentation slots on the main stage or topic specific in a seminar stream of choice, representation on panel debates, fireside chats, roundtable focus groups, executive meetings and more.

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SPEAKING


Our hugely successful, industry-recognised summits each welcome over 2,000 attendees and 100’s of presenters. 


We quite often secure new speakers to the stage before they are seen on the circuit elsewhere. Our highly engaged senior end-user audiences are the backbone of our events, and their experience when attending our events is of paramount importance to us. 

We pride ourselves on showcasing thought-provoking implementable ‘how-to’ success-driven case study driven content, helping these industry leaders overcome challenges and helping to further educate them with examples of excellence and best practice.

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Don’t take our word

Our obsessive appetite to recruit the world’s most recognised brands, along with our use of heavy-hitting case study content,
ensure that we attract senior Heads of, and Director-level, senior professionals. These are regularly the people tasked with
the overall responsibility for the implementation of strategies and technology within their mainly large corporate businesses.

72%

of delegates
are Director-level or above

85%

of delegates
are decision
makers

92%

would attend
the event again

82%

of sponsors renew

DIGITAL MEDIA


Our online digital audiences are growing at a rapid
rate, attracting substantial traffic and unique visitors
per month to our individual community websites,
making them indispensable resources of information for their respective industries.

Engage Talks

Engage Talks are high-quality virtual events filmed at the London Stock Exchange studios. These one-day, slide-free programmes feature interviews and panel discussions with industry trailblazers, offering intimate knowledge sharing through pre-rehearsed, professionally edited conversations. Each talk is 30 minutes and takes a deep dive into specific topics relating to the 6 topic stages at the Customer Engagement Summit. 

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EngageCustomer.com

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